Terms of Service

FashionPass Rewards — Program Terms

Effective date: July 22, 2026

These Terms of Service ("Terms") govern your membership and participation in FashionPass Rewards (the "Program"), a free loyalty program operated by No Limits For General Trading LLC ("FashionPass," "we," "us," or "our") for FashionPass's participating retail stores in Jordan (currently including GO Sport, Puma, Geox, Calvin Klein, and Tommy Hilfiger locations operated by us in Jordan).

Please read these Terms together with our Privacy Policy, which explains how we handle your personal data.

1. Acceptance of these Terms

By registering for the Program, scanning your member card in-store, or otherwise using the Program, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not register for or use the Program.

2. Eligibility

To join the Program, you must:

• Be at least 16 years old; and
• Be a resident of Jordan.

The Program is intended for personal, non-commercial use. You may hold only one membership account, and each account is for a single individual. We may decline registration or limit participation where permitted by law.

3. Your account

When you register, you provide a username, your full name, an email address, a password, and (optionally) a phone number. We issue you a unique customer code, encoded in your member QR card, which store staff scan to identify you at checkout.

You agree to:

• Provide accurate information. Give true, current, and complete details when you register, and keep them reasonably up to date. We do not currently verify your email or phone number, so the contact details on file are only as accurate as what you provide. You can update your name, phone number, and other profile details yourself from the app; for anything you cannot change in-app, contact us (see Section 15).
• Keep your credentials safe. You are responsible for keeping your password confidential and for protecting your account and QR member card.
• Take responsibility for your account. You are responsible for all activity that occurs under your account. Notify us promptly if you believe your account or member card has been lost, stolen, or used without your permission.

4. The loyalty points

4.1 How you earn points

You earn points on qualifying purchases made in our participating stores. Points are recorded by store staff or the point-of-sale (POS) system when your member QR card or customer code is scanned at checkout.

• The base earn rate is approximately 2 points for every 1 JOD spent on qualifying in-store purchases; higher membership tiers earn a higher rate per JOD. The exact rates and any current promotions may vary and may change over time.
• You may also receive points from one-time bonuses (such as a welcome bonus) and points transferred to you by other members.
• Points are credited to your account after the qualifying purchase is recorded. Qualifying purchases, exclusions, and earn rates are set by us and may be updated from time to time.

4.2 Points have no cash value

Points are a promotional benefit only. Points have no monetary or cash value, are not your property, and cannot be sold, redeemed for cash, or exchanged outside the Program. You have no ownership or vested rights in any points. Points and any associated benefits are provided at our discretion.

4.3 Point expiry

Points expire after 12 months of account inactivity — if you neither earn nor redeem any points for 12 consecutive months, your entire points balance expires at once. Any earning or redeeming activity restarts the 12-month period. Once points expire, they are removed from your balance and cannot be reinstated, except at our discretion.

4.4 Transferring points between members

The Program allows you to transfer points to another member. Transfers move existing points from your balance to another member's balance — they do not create new points (transfers are conservation-only). You may include a short message with a transfer. To prevent abuse, we limit how many points a single member can receive from transfers within a given period.

4.5 Withholding, reducing, and forfeiting points

We may withhold, reduce, reverse, or forfeit points and bonuses, and we may suspend or close accounts, where we reasonably believe there has been fraud, abuse, gaming of the Program, a violation of these Terms, or the provision of false information. For example, the one-time welcome bonus is limited to a small number of accounts per network (IP) address to prevent abuse. We may investigate suspected misuse and reverse any points awarded in connection with it.

5. Community content (posts and reviews)

The Program may let you post community content, such as posts and product reviews (including a rating, a comment, and an optional image).

• You own your content. You keep ownership of the content you submit. By submitting content, you grant us a non-exclusive, royalty-free, worldwide licence to host, store, display, reproduce, and distribute that content within the Program for the purpose of operating and promoting it.
• Your content is visible to others. Community content is visible to other members who have access to the Program, and to our administrators. Records such as who liked a post are stored as part of the Program.
• You are responsible for what you post. You must not post content that is unlawful, defamatory, abusive, harassing, infringing, deceptive, spam, or otherwise in breach of these Terms or the rights of others.
• Moderation. Members can report content. We review reports and may remove any content, and may take action against accounts, at our discretion. Reviews reflect the views of the members who post them, not those of FashionPass.

6. Prohibited conduct

You agree not to:

• Game, farm, manipulate, or abuse the points system, promotions, transfers, bonuses, or any Program feature;
• Use bots, scripts, automation, or any automated means to interact with the Program or to create accounts;
• Create multiple or fake accounts, or register on behalf of others without authorization;
• Provide false, misleading, or fraudulent information;
• Attempt to bypass, probe, or interfere with the security, rate limits, or access controls of the Program;
• Resell, trade, or commercialize points or membership where not expressly permitted; or
• Use the Program for any unlawful purpose or in any way that infringes the rights of others.

7. Suspension and termination

We may suspend or terminate your membership, withhold or forfeit points, or restrict your access to the Program, with or without notice, if you breach these Terms, engage in prohibited conduct, or where we are required to do so by law. Suspension does not by itself delete your account data.

You can delete your account yourself at any time from the Settings screen in the app (you will be asked to confirm with your password). Deleting your account permanently removes your personal details (such as your name, email address, phone number, username, bio, and profile image) from your profile and signs you out everywhere. If you prefer, you can instead contact us (see Section 15) and we will process the deletion for you. Please note that certain records — in particular the points/transaction ledger and our security/audit logs — are retained where required by law or for fraud-prevention, accounting, or security purposes, so we may not be able to erase those records in full.

8. Changes to the Program and these Terms

We may change, suspend, or discontinue all or part of the Program at any time, including modifying earn rates, redemption options, expiry rules, partner stores, benefits, or features. We may also update these Terms from time to time. When we make material changes, we will update the effective date above and make the revised Terms available through the Program. Your continued participation after changes take effect means you accept the updated Terms.

9. Disclaimers ("as is")

The Program is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Program will be uninterrupted, error-free, secure, or always available, or that points balances and records will always be free of errors. Offers from participating stores or partners may be subject to their own terms.

10. Limitation of liability

To the fullest extent permitted by applicable law, FashionPass and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of points, profits, data, or goodwill, arising out of or relating to the Program or these Terms. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

11. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless FashionPass from and against claims, losses, and expenses arising out of your misuse of the Program, your community content, or your breach of these Terms.

12. Force majeure

We will not be liable or responsible for any failure to perform, or delay in performing, any of our obligations under these Terms or in operating the Program where the failure or delay is caused by events or circumstances beyond our reasonable control. This includes, without limitation, acts of God, natural disasters, fire, flood, epidemics or pandemics, war, civil unrest, government action or restrictions, strikes or labor disputes, power or telecommunications failures, internet or hosting-provider outages, and failures of point-of-sale, ERP, or third-party systems. During such an event, our obligations are suspended for as long as the event continues, and we will take reasonable steps to resume normal operation of the Program.

13. Participating stores and partners

The Program covers FashionPass's participating retail stores in Jordan (currently including GO Sport, Puma, Geox, Calvin Klein, and Tommy Hilfiger locations operated by us in Jordan). Which stores and brands participate may change over time. Where any offer involves a third-party partner, that partner's terms may also apply.

14. Governing law and venue

These Terms are governed by the laws of Jordan, without regard to conflict-of-law principles. You agree that the competent courts of Amman, Jordan will have jurisdiction over any dispute arising out of or relating to the Program or these Terms, subject to any mandatory consumer-protection rights you may have under applicable law.

15. Contact

If you have questions about these Terms, or wish to make a request regarding your membership or account, contact us:

• Operator: No Limits For General Trading LLC
• Email: info@nolimitsjo.com
• Address: Meethaq Tower, Princess Basma Street, Abdoun, Amman 11191
• Privacy contact: info@nolimitsjo.com (mark your message "Privacy")

16. General

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign or transfer your membership or these Terms; we may assign these Terms in connection with a reorganization or transfer of our business. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Program.

If these Terms are published in more than one language, the English version will prevail in the event of any conflict.